This is in attempt to get you to close the chat so they don't get dinged maybe. They reference you are able to access a log of the chat after the chat is closed. I am starting a running list of complaints: Two specific game versions on account and purchase dates: Here is the info they want me to verify on an account I do not have access to, or is it mine: One of the EA reps said it would be easier to just make a new Xbox account. WAIT WHAT? How do I verify something not mine? EA says, I have to validate/verify the "Not My Account" is mine before the can unlink it. Microsoft points their fingers at EA and says EA can only unlink accounts. Contacted 3 EA reps, and 3 Microsoft reps. Microsoft points finger at EA, EA just tells me I must know that other account.Įdit: Made a picture to help signify what I think is happening:Īlso, I have now dedicated 10 hours to this issue. I can verify my Xbox/Microsoft account, I can verify my EA account, but I am unable to link them.Īnyone have any ideas? I have been working on this issue for 5 hours, worked with 2 Microsoft reps and 2 EA reps. ![]() it is not and I cannot reach the ex-roommate. Microsoft cannot remove the link for some reason.ĮA chat people want me to validate that the second account is mine. ![]() My EA account that I have had since well before the monthly pay to play services is under my control.Ī second EA account, that I do not have access to, which I believe is an ex-roommate is linked to my Xbox game pass account. My Xbox game pass account, the only one, that I have had since 2010-2011ish is under my control. The EA chat people were unable to help me, so I am seeking help here.
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